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Orders

Report an issue with an order, and ordering catering

Help with orders made on delivery apps

  • How do I report an issue with an order, placed through the Ate Rewards app or web ordering?
  • How do I report an issue with an order, placed through Uber Eats?
  • How do I report an issue with an order, placed through DoorDash?

Help with orders made at a restaurant

  • How do I report an issue with an order I made at a restaurant?

Catering

  • How do I order Catering?
  • I don’t have the Ate Rewards app. How can I order Catering?
  • I don’t want to use Ate Rewards. Is there any other way of ordering Catering?
  • Are there any benefits to ordering Catering via Ate Rewards?
  • I want to change my Catering order. Is it possible to do this in Ate Rewards?
  • I have dietary restrictions. How can I customise my Catering order in Ate Rewards?
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